Mary Frances Maker (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, apply for custom work, or otherwise interact with us.

If you have questions, contact us at studio@maryfrancesmaker.com.

1) What Information We Collect

When you visit or interact with our site, we may collect the following types of information:

Information You Provide

You may provide personal information when you:

• place an order
• fill out a form (including custom applications)
• sign up for emails
• contact us directly
  

This may include:

• name
• email address
• phone number (if provided)
• shipping and billing address
• payment details (processed securely through third-party providers)
• purchase history
• any notes, messages, or inspiration images you share with us for custom work
  

Information Collected Automatically

When you browse our site, certain information may be collected automatically, including:

• device type and browser
• IP address
• time zone
• pages viewed and interactions
• how you found our site (referral source)
  

This helps us understand how our website is used and improve your experience.

2) How We Use Your Information

We use personal information to:

• fulfill and ship orders
• process payments and prevent fraud
• communicate with you about your order, custom inquiry, or request
• provide customer support
• send marketing emails (only if you opt in)
• improve our website, products, and services
• comply with legal obligations
  

3) Marketing & Email Communications

If you opt in to receive emails, we may send updates about new releases, collections, and studio news. You can unsubscribe at any time using the link at the bottom of any marketing email.

If you contact us directly, we may respond using the information you provide.

4) How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties who help operate our business, including:

• Shopify (our ecommerce platform)
• payment processors (to securely process transactions)
• shipping carriers (to deliver your order)
• our email marketing platform, Omnisend (if you subscribe)
• Google Analytics (to understand site traffic and performance)
  

These service providers only receive the information necessary to perform their services.

5) Payments

We do not store or process full payment details directly. Payments are handled securely through Shopify and approved payment providers.

6) Cookies & Tracking Technologies

We use cookies and similar technologies to:

• keep the site functioning properly
• remember your preferences
• understand site traffic and visitor behavior
• improve performance and user experience
  

You can adjust cookie settings in your browser at any time. Disabling cookies may affect site functionality.

7) Custom Work Submissions

If you submit a custom application or share inspiration images, details, or messages, we use that information only to review your request and communicate about your project.

We will never publicly share personal project details without your permission.

8) Data Retention

We keep personal information only as long as necessary to:

• provide services and fulfill orders
• maintain records for legal or accounting purposes
• resolve disputes or enforce policies
  

9) Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10) Your Rights

Depending on where you live, you may have the right to:

• access the personal data we hold about you
• request corrections
• request deletion of certain information
• opt out of marketing communications
  

To request changes or ask questions about your data, email studio@maryfrancesmaker.com.

11) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

12) International Visitors

If you visit from outside the United States, your information may be processed in the United States where our service providers operate.

13) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

14) Contact

For questions about this Privacy Policy or your information, contact:

studio@maryfrancesmaker.com